Complaints and Customer Feedback
Our core application, UsefulFeedback! is now available both on-site and on-demand, with tried and tested configurations for a wide range of industry sectors.
Available either as on-demand, accessed via a web-browser, or as an on-site installation, UsefulFeedback! will enable you to manage complaints from a central team or devolve the capture of complaints and feedback to all frontline staff - a truly enterprise wide approach to capturing, handling and listening to the 'voice of the customer'.
Tailored to your industry
The beauty of UsefulFeedback! is that all of our complaints management experience and knowledge is built into the software, and
with a wide variety of industry specific configurations available that can easily be fine tuned to your business's specific needs,
you get exactly what you need, simply and easily.
Visit the UsefulFeedback! website
Access our on-demand complaints management service.
Access our on-demand public and private data requests management service.