Case Study

This example is of a Local Authority that have set up a complaints system using iCasework.
Please note: forms and processes can easily be configured to match the needs of any organisation.

1. Managing cases
How an administrator can handle their caseload simply and efficiently
Take the tour

2. Record new casework
How an administrator can manage contacts and record new cases
Take the tour

3. Occasional users
View our stripped down interface for casual users to complete assigned tasks and record cases
Take the tour