AWS

iCasework on-demand solutions are implemented through Amazon Web Services (AWS), the leading cloud computing platform. Civica’s Case Management team has over 12 years experience of hosting on-demand solutions on its AWS platform. The AWS platform provides real-time scalability, failure resilient services, and high levels of physical and network security.

Depending on data protection requirements, our services can utilise any of Amazon AWS’s regions. Where required we can guarantee that data remains in any particular AWS region. The automated backup feature of Amazon RDS also enables point-in-time recovery, allowing us to restore the database to any second during the 35 days, up to the last 5 minutes.

The AWS cloud architecture provides the iCasework platform with the required levels of security to deploy solutions to some of the most sensitive case management requirements around the world including NCSC and CIS support for UK-OFFICIAL workloads.