iCasework supports case management for a variety of purposes. Where ever practice has to be exemplary and the potential for cases to simply fall through the cracks needs to be eliminated, the solution systemises case handling so organisations significantly reduce the risks of dropping a ball.
iCasework’s highly configurable Correspondence Management solution allows for easy and scalable management of Parliamentary Questions, FOI, Subject Access, Complaints, Ministerial, Treat Official and Inter-Departmental correspondence. Now you can manage all your correspondence types through a single solution.
ManageMyRequests, an on-demand Information Request Handling Solution by iCasework, has been designed specifically to manage and report on all of your Freedom of Information Act requests, Environmental Information Regulations requests, personal information requests, public record requests and law enforcement agency requests for disclosure of client information.
The solution provides workflows to manage individual rights including access, rectification, erasure, restrict processing, data portability and the right to object. By automating the process steps from capture through investigation to reporting, iCasework will enable you to handle requests efficiently and effectively, comply with regulations and improve trust in your organisation.
Our software combines the knowledge and skills of experts in case management and software design
We consult with our clients to ensure we fully understand the issues our software needs to address
Get user friendly, secure and compliant case management software to meet today’s challenges